Get involved
We know our services are better when our customers work with us to deliver them. The benefits for you too can be endless.
Repairs and maintenance
Look Ahead has a legal responsibility to ensure that your home is maintained to a decent standard.
Our performance
Look Ahead is both a landlord and a support provider and we are committed to delivering good quality safe housing and care and support t...
Safeguarding and Quality
Look Ahead is committed to providing safe and quality services to all of our customers.
Data Protection and GDPR
Look Ahead is committed to protecting the privacy of your information.
Rent and service charge
If you are a customer, you can now pay rent and service charges online!
Rights and responsibilities
This page is designed to explain some of the rights and responsibilities that both you have as a customer and that Look Ahead have as a ...
Anti-social behaviour
Learn more about our approach to anti-social behaviour, how to report it, and what we'll do to make sure you feel safe in your home.
Community and neighbourhoods
We are committed to supporting our customers to be good neighbours, to enjoy and be part of their local neighbourhoods and help resolve ...
Voter ID and registration
This year is an election year, with several local elections coming up in early May, and a general election likely to be called in the se...
Complaints and feedback
We want to hear the views of customers about our services.