Customer repair request form

Call the Customer Contact Centre on 0333 010 4600 for help with:

  • Repairs & maintenance
  • Gardening & communal cleaning
  • Facilities & security
  • Complaints
  • Housing & rent
  • General enquiries
  • Damp and mould

If you’re reporting an emergency outside of office hours, please call centre on 0333 010 4600 where our out of hours contact centre will be able to assist.

 

Customer Contact Centre hours

  • Monday – Friday – 9 am to 5 pm customer contact centre open, out of hours service available for emergencies
  • Saturday – Sunday – Out of hours service available for emergencies

 

Outside of normal business hours you can contact Look Ahead through our out of hours service by calling 0333 010 4600 where you will be put through to our out of hours service provider.

 

The Customer Contact Centre will be closed on the below dates, where our out of hours service will be available:

  • Thursday 6th June
  • Thursday 13th June
  • Thursday 20th June
  • Thursday 27th June

If you’re reporting an emergency outside of office hours, please call 0333 010 4600 where our out of hours contact centre will be able to assist.

What's your type of repair?