Need help now?
If you need help now, this information can help to point you in the right direction.
Your Look Ahead journey
Whether you’re new to Look Ahead, or supporting someone who is, having access to the right information can make all the difference.
Get involved
We know our services are better when our customers work with us to deliver them. The benefits for you too can be endless.
Request a repair
If you’re reporting an emergency outside of office hours (between 5pm and 9am), please call 0203 701 3572 where our out of hours c...
Complaints and compliments
If something's gone wrong or you have feedback to share, we want to hear from you.
For families and carers
Family members and carers play a hugely important role in the lives of many of the people we support.