We are continuing to plan for a range of measures that would allow us to continue to provide essential services for the people we support if the situation was to change or worsen.
In order to protect customers, staff and partners from the risk of infection, we may ask for additional information when arranging repairs or any other services where you live.
If you’ve been advised to self-isolate, or you’re experiencing any symptoms and we’re due to visit your home you must let us know beforehand so the appointment can be rescheduled.
If you have symptoms, please do not visit our office but contact us using one of the following ways:
- Call our contact centre on 0333 010 4600
- To request a repair email firstname.lastname@example.org or visit https://www.lookahead.org.uk/for-our-customers/request-a-repair/
- For all other enquiries email email@example.com
For the latest government guidance, to find out what you can do to prevent the spread of Coronavirus and for advice if you think you might be infected or at risk, please visit the NHS website.
We will continue to update this page as the situation develops.