Customer repair request form
Call the Customer Contact Centre on 0333 010 4600 for help with:
- Repairs & maintenance
- Gardening & communal cleaning
- Facilities & security
- Complaints
- Housing & rent
- General enquiries
- Damp and mould
If you’re reporting an emergency outside of office hours, please call centre on 0333 010 4600 where our out of hours contact centre will be able to assist.
Customer Contact Centre hours
- Monday – Friday – 9 am to 5 pm customer contact centre open, out of hours service available for emergencies
- Saturday – Sunday – Out of hours service available for emergencies
Outside of normal business hours you can contact Look Ahead through our out of hours service by calling 0333 010 4600 where you will be put through to our out of hours service provider.
The Customer Contact Centre will be closed on the below dates, where our out of hours service will be available:
- Monday 15th April
- Monday 6th May- Bank Holiday
- Monday 27th May- Bank Holiday
If you’re reporting an emergency outside of office hours, please call 0333 010 4600 where our out of hours contact centre will be able to assist.
What's your type of repair?
Electrical
Problems with your lights, plugs, sockets or any other electrical appliances provided by Look Ahead
Request an electrical repair
Gas
Problems with your gas heating, hot water, boiler error messages and gas powered appliances
Request a gas repair
Water
Problems with leaks, taps, drains or blockages.
Request a water repair
General Repairs
Problems with general building maintenance, for example problems with locks, fire alarms or damp
Request a general repair