Accommodation-based support

In accommodation-based support you will get a welcome pack when you move in.

The welcome pack gives you information about your service and the area.

The welcome pack gives you information about staying safe and the rules for where you live.

You can ask staff about when your friends and family can visit you.

You must pay your rent and service charge while you live with us.

Your rent pays for:

  • Your home
  • Repairs to your home
  • Any other services

If you do not pay this every week you might lose your home.

All our services have furniture. You do not need to bring furniture with you.

Only bring your personal belongings.

You should get insurance to keep your things safe.

In most Look Ahead services you cannot have a pet.

You can ask staff in your service if you need more information.

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