We are currently developing this section of our website to align with the upcoming Social Tenant Access To Regulated Standards  requirements from the Regulator of Social Housing, which will come into effect on 1st October 2026. This page will be updated to provide clear information about our services, performance, govenernance and how you can access the information we publish.
The Contact Centre will be unavailable to receive calls on Wednesday, 8th April 2026. For emergency repairs, call 0333 010 4600
What are you looking for?
Transparency and Publication Scheme
How we operate, what we publish under STAIRS and your rights to information