Our Tenant and Landlord Panel (TALP) is your platform to make a difference. Meeting four times a year, the panel gives tenants the chance to challenge us on our performance, share honest feedback, and help us understand what it’s really like to live in one of our homes. We’re committed to listening and continuously improving your experience.
This panel is central to how we value and act on customer voices. It offers a safe, supportive environment where you can scrutinise our work as a landlord, raise concerns, and communicate directly with senior leaders. Here, your insights are not only heard – they help shape decisions and drive positive change across our organisation.
Led by tenant representatives, each meeting is guided by your priorities. Recent discussions have covered topics such as repairs and maintenance, the complaints process, customer Wi-Fi, cleaning, and more. Whatever matters most to you, the Tenant and Landlord Panel ensures your voice is at the heart of everything we do.
Want to have your voice heard?
Get in touch to register your interest or get more information