1. Introduction
This website is operated by Look Ahead Care and Support Ltd. By accessing and using this website (lookahead.org.uk), you agree to comply with and be bound by the following terms and conditions, which govern Look Ahead’s relationship with you in relation to this website.
2. Definitions
- “Look Ahead” refers to Look Ahead Care and Support Ltd, a specialist supported housing association and Industrial and Provident Society.
- “Website” refers to any website under the ownership or control of Look Ahead linking to these terms.
- “Material” refers to all content including text, graphics, data, links, and code published or accessible on the website.
- “User” refers to any individual accessing or interacting with the website.
3. Use of the website
- You may view and use non-password protected areas of the website for personal, non-commercial purposes.
- You must not reproduce, store, transmit, or distribute any part of the website without prior written consent from Look Ahead.
- You may not create links to this website without prior approval from Look Ahead.
- You must not use the website for any unlawful purpose, including but not limited to fraud, defamation, or the distribution of harmful content.
4. Intellectual property
- All content on the website is protected by copyright, database rights, and other intellectual property laws.
- The Look Ahead name, logo, and associated branding are trademarks and may not be used without permission.
- Unauthorised use of any material may result in legal action.
5. Disclaimer and limitation of liability
- The website provides general information only and is not tailored to individual circumstances.
- Look Ahead does not guarantee the accuracy, completeness, or reliability of the website content.
- Use of the website is at your own risk. Look Ahead is not liable for any loss or damage arising from use of the website, including but not limited to data loss, service interruptions, or exposure to viruses.
- We do not guarantee that the website will be available at all times or that access will be uninterrupted.
- Nothing in these terms limits liability for death or personal injury caused by negligence.
6. Security and data
- While Look Ahead takes reasonable steps to secure the website, it cannot guarantee that it is free from viruses or other harmful components.
- Users are responsible for ensuring their own systems are protected.
- Online submissions, including donations or contact forms, are not guaranteed to be secure. Users submit data at their own risk.
- For details on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
7. Third-party links
- The website may contain links to external websites. These are provided for convenience and do not imply endorsement.
- Look Ahead is not responsible for the content or availability of linked websites.
8. User conduct
- You agree to use the website lawfully and respectfully, avoiding any conduct that may harm others or disrupt the website.
- You agree to indemnify Look Ahead against any claims or liabilities arising from your use of the website.
9. Refunds
- Donations made via the website are generally non-refundable except in specific circumstances.
- Refunds may be issued in cases of accidental duplicate donations or incorrect amounts. Please contact us within 14 days of the transaction.
- If you believe an error has occurred, please contact our Fundraising Team at fundraising@lookahead.org.uk.
10. Changes to terms
- Look Ahead reserves the right to update these terms at any time. Continued use of the website indicates acceptance of any changes.
- We will indicate the date of the most recent update at the top of this page. It is your responsibility to check these terms periodically.
11. Governing law
- These terms are governed by the laws of England and Wales.
- Any disputes shall be subject to the exclusive jurisdiction of the English courts.
12. Accessibility
- We aim to make our website accessible to all users. If you experience any difficulties accessing content, please contact us at communications@lookahead.org.uk.
13. Contact information
For any questions regarding these terms, please contact us at:
Look Ahead Care and Support Ltd.
Email: communications@lookahead.org.uk
Address: Look Ahead, 439 Caledonian Road, London, N7 9BG