People come to us from different places and organisations – this is called the referral process. You may be referred to us by your local council or the NHS. When you have been referred, we will try to meet you, usually at the service.
Meeting us before you join gives you a chance to talk to our staff about your needs and what you want to achieve while you are with us. It also gives us the chance to make sure that our service is the right place to offer you the support you need. This meeting is called an assessment.
In the assessment, you can meet with our staff, and other people that may already be involved in your support – for example, your care coordinator, social worker or someone from your leaving care or outreach team. Sometimes these meetings can also include other people that are important to you – for example, a family member if you are happy for them to be involved.
