What we offer

We're committed to making sure working with us makes a positive difference to your life.

We offer you the opportunity to develop your skills, gain new experiences and build the career that’s right for you, alongside an ever growing range of flexible staff benefits.

Watch our staff and customers talk about our unique learning and development programme.

Our Learning and Development offer

We are proud of our Learning and Development offer, and are delighted to have won the Bronze Award for Learning Team of the Year 2017!

Different people have different goals and we can help you achieve what’s right for you and your career.

You may want to be as good as possible in your current role, whether you work in a hostel, a care home or our finance team. We can provide you with the skills training you need to excel every day you come to work.

You might want to take the next step in your career – perhaps move from a Support Worker to a Team Leader, or beyond. Through our management and leadership programmes, we can help you take the next step.

Or if you are looking to make a change – move from our homelessness to our mental health services or transfer your skills and experience to benefit a different part of our organisation, we can help you do this too.

Here’s a flavour of what we can offer you during your career with us:

You can be sure of a warm welcome at Look Ahead. We’ll help you hit the ground running through a local induction where you work, as well as a six day induction programme with the opportunity to achieve the Care Certificate.

Our training aims to stretch your knowledge and abilities, to broaden your thinking, widen your horizons and encourage you to do things differently.

As you progress with Look Ahead, we offer training that will build on your key skills and help you develop new ones. This is often training related to a specific area of our work or a particular group of customers we work with. For example, staff in our mental health services may access specialist training on topics as diverse as recovery, crisis prevention, and cognitive behavioural therapy.

We know that people learn in different ways so we provide different types of training. This includes classroom-based learning, on-the-job training, e-learning, coaching and mentoring.

At Look Ahead, we believe that when our customers share their experiences, we can deliver better services for the thousands of people we support.

Our award winning Expert by Experience (EBE) programme delivers training for hundreds of Look Ahead support staff every year, as well as external organisations such as universities and the police.

Customers and staff work together to develop and deliver the training on subjects that our trainers are experts in because of their real life experiences. Some of the EBE courses currently on offer are Domestic Abuse, Young People, Mental Health, Substance Misuse, and Asperger Syndrome.

The Expert by Experience Team
The Experts by Experience Team

We’re committed to helping to develop the future leaders of our sector and every year we award up to £10,000 of career development funding to a female staff member(s) to support them to fulfil their leadership ambitions.  Recent recipients have used the award towards studying for an MBA and specialist training with the prestigious King’s Fund.

Jess and Angie, our latest Women in Leadership Award winners
Jess and Angie, our latest Women in Leadership Award winners

Whatever your individual goals and ambitions, we believe that through our Learning and Development programme, we can help you achieve what’s right for your career.

Our staff benefits

To reward our staff for their hard work we offer a range of benefits. What we offer is growing all the time but here are just some of the benefits you can enjoy when working at Look Ahead:

  • To get the balance right: job shares, flexible and part-time working help our staff find the right work-life balance
  • Highly competitive pay rates: from a Living Wage employer
  • Generous annual leave: with the opportunity to buy or sell additional leave
  • For peace of mind: pension and death in service schemes
  • Help to make your money go further: interest free season ticket loans, childcare vouchers and access to the UK’s largest employee discount scheme
  • Supported health and well-being:through our Healthcare Cashback Plan, Ride to Work scheme, discounted gym membership and Employee Assistance Programme
  • Reward and recognition: quarterly staff awards, team building events, staff forums and our annual staff conference