Applying to work with us

Find out what kind of vacancies we have and how to apply for them.

We welcome applications from people who want to be part of a values-led organisation and are committed to making a difference to the lives of our customers.

Current or former customers are encouraged to apply for our paid or voluntary roles and we value the insights they can bring to our work.

Having a criminal record does not necessarily mean that you won’t be able to work for us but we do require all employees who will come into contact with our customers to complete a Disclosure and Barring Service (DBS) check.

We are proud that our workforce is as diverse as the customers we support. We are an equal opportunities employer and do not discriminate against anyone because of protected characteristics such as age, disability, religion and sexual orientation.

We have more than 69 volunteers working with us at Look Ahead. Volunteers aren’t appropriate in all of our services but around 35 services already have a volunteer and find them a valuable resource.

The most important thing we look for is people who are kind, compassionate and interested in supporting our customers. You may have a background or interest in social work or be studying but equally we would like to meet people with broad life experience, for example teaching, coaching, or general life experience!

Find out more on our Volunteering page or contact our Volunteering Team at volunteering@lookahead.org.uk for more information.

The vast majority of our vacancies are for Support Workers who support customers with a range of needs. Ideally, Support Workers will have achieved NVQ Level 2/3 in Health and Social Care or equivalent and relevant experience. However, a positive attitude and a desire to make a difference are the most important qualities we are looking for.

For those who are new to the sector, you may find our apprenticeship scheme is a good way to get into the Support Worker role. We also regularly advertise for Team Leader and Contract Manager vacancies within our services.

Our Head Office roles are very varied with opportunities in Finance and IT, Property Services, HR, Quality and Customer Services and more.

Have a look at our staff case studies to meet some of our current staff.

All of our vacancies are advertised internally, on our website and job sites such as Indeed, Jobcentre Plus and the Guardian. Depending on the role, we may also advertise in local papers. We also share opportunities on our Twitter feed and LinkedIn page.

After we have received your application we will aim to get back to you within two weeks to let you know if you have been shortlisted or not.

For some of our roles, you may be invited to an assessment centre. This can include group activities, presentations, interviews, aptitude tests and personality profiling.

Before or at the interview stage, candidates may be asked to do some online tests, usually to look at numeracy and literacy.

If you’re invited to an interview, you will have the opportunity to describe your skills and experience in more detail. The interview will usually be face-to-face with the recruiting manager. Another staff member and/or a customer may also be present.

We invite customers so that they can have a say in choosing the people who are going to support them. The questions we ask will vary, but typically we will explore your abilities, skills and background, and the reasons you’re interested in working with us.

If you are not successful you are more than welcome to request feedback from the interview panel.

If you have any feedback on our recruitment process, please contact our recruitment team at recruitment@lookahead.org.uk with your comments.